QUALITY POLICY

Quality Policy

Perry Johnson & Associates, Inc. aims to be the best in the medical transcription industry. To achieve this goal, we offer quality and turnaround schedules that match the top companies in the industry. PJ&A understands and is willing to customize our services to better serve our clients needs. To achieve this high level of accuracy we review all transcribed work using this six point measure:

• Reports have all essential components, required and relevant information.
• Reports are consistent internally and externally, with each part of the patient record, should that information be made available to PJ & A. Discrepancies are flagged for the dictator.
• Reports have the proper structure, format, content, spelling and grammar.
• Reports are transcribed to accurately reflect the meaning intended by the dictator, yet may be interpreted and edited by the transcriptionist in accordance with the particular client requirements.
• The patients’ right to confidentiality is strictly guarded.
• Reports are timely in their completion and submission.

The entire medical transcription team at PJ&A adheres to the spirit of the firm’s quality policy as well as the directives of the Quality Manual and its’ subordinate documents.

Jeffrey R. Hubbard
President